Care Services
At the heart of what we do is the provision of a comprehensive range of care services to enhance a resident's well-being that provides families with the confidence their loved ones are being looked after in the best possible way.
- Care staff: we use a full complement of qualified care staff to provide round the clock care to cope with all residents' needs. We encourage and support staff to take extra training, whether National Vocational Qualifications (NVQs), manual handling, infection control, dementia care, food hygiene, health & Safety or other specialised aspects of care.
- Individual care plan: all residents are individually assessed both initially and ongoing during their stay at Clarence House. This enables us to design a tailored care plan specific to that resident's needs and wherever possible with the support of their family. The plans address mobility, diet, nutrition and the physiology of the resident.
- Individual respect: we encourage all residents wherever possible to take part in decisions about what they do and when they do it. We respect and indeed encourage individual needs whether for religion, activities or diet.
- Healthcare visitors: we have a full range of healthcare professionals who visit the home ranging from the GP of your choice and including dentists, opticians, chiropodists and a hairdresser.
- Entertainment: we make a resident's stay as enjoyable as possible with a range of entertainment and by arranging outings for groups or individuals, organised by our dedicated activities coordinator. Staff and family are encouraged to participate wherever possible. We take photographs and keep a log of every outing and activity in the home to provide a lasting memory.
- Finance: assistance with finance for funding your stay. We have extensive experience in the systems and procedures for funding residential care and will be happy to assist on a case by case basis and in total confidence.
The picture shows Max our visiting Canine Care dog and his owner Ed. Max has been specially trained to work with older people and is a great hit with our residents who like to fuss him. Max comes in every week and spends time with as many residents as possible.