To Deliver exceptional care with dignity, respect and compassion.
Caring: To address people’s individual needs with excellent care, respecting their dignity, privacy and rights.
Respectful: To demonstrate dignity and respect to our residents, our co-workers and all who visit the home.
Communicators: To be an effective listener, to be responsive to people’s needs and work as a team.
Safe: To constantly assess monitor and review our processes so that our residents continue to be safe.
Improving: To consistently research and find ways of improving our environment and our service by consulting professionals and all who live and work in the home.