Care Explained

It is important that you understand the type of care you or your loved one needs before you make that step of choosing a care home that is right for everyone.

Click the headings above or scroll down for further details on the care we provide. If at any stage you have questions about care and the options open to you, whether at Clarence House or anywhere else, call us and our dedicated management team will be happy to help.

RESIDENTIAL CARE

The term residential care refers to the delivery of personal care within a residential setting. It is for those who can no longer manage living on their own in their home even with assistance from home carer agencies or relatives. There are many reasons why residential care may be needed.
People can expect 24 hour assistance with the following:

• Washing & bathing
• Dressing
• Getting in and out of bed
• Eating meals
• Using the bathroom
• Taking medications
• Making snacks and drinks
• Activities and social needs

The above are just a few types of the help that Clarence House provides. Residents can expect to live in a comfortable environment where they can feel at home, have their meals freshly prepared, laundry and cleaning taken care of. Above all, carer are there not just to deliver personal care, but to support our residents’ social and emotional needs, so their lives are enhanced instead of feeling lonely or isolated.

RESPITE CARE

Respite care is available to individuals who need short term care (e.g. 1 or 12 weeks), to enable a full timecarer to have a rest or holiday, or in the event the carer themselves becomes ill temporarily. We do have rooms specifically reserved for respite care; we only offer this service if there is a vacant room available. Respite care can be provided as a one off stay or for more frequent stays.

Sometimes on discharge from hospital, many people require additional care to start the recovery process. Some individuals or families require the services of a care home and would like to try for a short period to ensure the loved one is comfortable before making a longer-term commitment.

DEMENTIA CARE

The term ‘dementia’ is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. Symptoms include loss of memory, confusion, problems with speech and understanding and differ from person to person.
All staff at Clarence House receive dementia training which is regularly updated. We are able to provide support for those living with mild /moderate dementia in order to allow them to be as independent as possible, whilst remaining safe.

Stages of Dementia:

Mild, Moderate and Advanced

Dementia is a progressive condition that affects memory, thinking, behaviour and the ability to perform everyday tasks. Although each person’s experience is unique, dementia is commonly described in three broad stages: mild, moderate, and advanced. Understanding these stages helps families and care teams provide the right support at the right time.

Mild (Early Stage)
• Individuals may experience increasing forgetfulness, difficulty finding words, or losing track of time.
• Complex tasks such as managing finances, planning journeys, or organising daily routines may become challenging.
• Personality changes can appear, including irritability, anxiety or withdrawal.
• Most people remain largely independent but benefit from prompts, reassurance and structured routines.

Moderate (Middle Stage)
• Memory loss becomes more pronounced, including forgetting recent events or familiar people.
• Communication difficulties increase, with reduced vocabulary and difficulty following conversations.
• Daily living tasks such as dressing, bathing, and meal preparation require regular assistance.
• Behavioural changes may emerge, such as restlessness, wandering, sleep disturbance or emotional fluctuations.
• Safety risks increase, making supervision and environmental adaptations essential.

Advanced (Late Stage)
• Individuals may lose the ability to communicate verbally or recognise loved ones.
• Mobility declines, often leading to increased falls, stiffness or becoming bedbound.
• Eating and swallowing difficulties become common, increasing the risk of weight loss and aspiration.
• Full assistance is required for all aspects of personal care, comfort and daily living.
• The focus of care shifts to comfort, dignity, pain management and emotional connection through non verbal means.
Key Considerations Across All Stages
• Dementia progression varies widely; not everyone will experience the same symptoms at the same pace.
• Supportive environments, consistent routines, and compassionate communication significantly improve quality of life.
• Early planning for care preferences, legal decisions and support networks helps families navigate changes more confidently.

Care Explained

Personalised care for our Clarence House residents

RESIDENTIAL CARE

RESPITE CARE

DEMENTIA CARE

Stages of Dementia:

Mild, Moderate and Advanced